Standard Business Terms and customer information

The general terms and conditions govern the conclusion of the contract, the obligations Laserscanning Europe GmbH and the customer, and the implementation of the contracts concluded between the customer and Laserscanning Europe GmbH. The general information about Laserscanning Europe GmbH, the goods and service on offer and the contracts can be found in the customer information.

§ 1 Subject of the General Terms and Conditions

Subject of the general terms and conditions is the regulation of contract terms of all contracts between Laserscanning Europe GmbH (vendor) and the customer. Those terms and conditions are valid each time they are existing on date of contract conclusion.

§ 2 Right of Withdrawal

§ 2a Cancellation policy for shipments

Right of withdrawal

You have the right to revoke your contractual statement without stating reasons within 14 days, in text form (e.g. by letter, fax or e-mail) or – in case the goods have been delivered before the deadline – by returning the goods. The time limit shall begin at the earliest after receipt of these instructions in text form, but not before the goods are received by the addressee (in case of repeat shipments of similar goods not before receipt of the first partial shipment) and not before compliance to our obligation to provide information pursuant to article 246 § 2 in combination with § 1 sect. 1 and 2 EGBGB as well as our obligations pursuant to § 312e sect. 1 sentence 1 BGB in combination with article 246 § 3 EGBGB. If the order consists of several goods, which have been ordered at the same time, the time limit starts with reception of the last component of the goods. This cancellation period shall be deemed observed if the declaration of withdrawal or the goods themselves are sent off before the end of the cancellation period. The declaration of withdrawal resp. return shipment of goods has to be addressed to:

 

Laserscanning Europe GmbH
Gustav-Ricker-Str. 62
39120 Magdeburg
Germany
 
Phone: +49 391 62 69 960
Fax: +49 391 250 9051
E-mail: shop@laserscanning-europe.com
Web: www.laserscanning-europe.com

§ 2aa Withdrawal consequences

In case of an effective withdrawal, any performance received by one party is to be returned to the respective other, as are benefits derived from such performance (e.g. interest). If you cannot return the goods received entirely or parts of them, or if you can only return the received goods in a deteriorated state, you may have to compensate us insofar. This shall not apply if the deterioration of the goods was caused solely by inspecting them – as would have been possible for you in a shop, for instance. Incidentally, you can avoid the obligation to pay compensation for deterioration of the goods caused by using the goods for the intended purpose by not using the goods as an owner and refraining from doing anything that impairs their value. In case the goods can be returned by parcel, the return shipment is conducted at our risk. You have to pay the regular costs of return shipment if the goods supplied correspond to those ordered and if the price of the goods to be sent back does not exceed an amount of 40 euros or if, where the price is higher, you have at the date of withdrawal not yet rendered consideration or given a part payment. In any other case, costs of return shipment will be borne by us. Goods which cannot be returned by parcel will be picked up. Obligations to reimburse payments must be complied with within 30 days. The time limit shall begin for you when the goods or the declaration of revocation are sent, for us with the receipt.

End of the cancellation policy for shipments

§ 2b Cancellation policy for the supply of service

Right of withdrawal

You have the right to revoke your contractual statement without stating reasons within 14 days, in text form (e.g. by letter, fax or e-mail). The time limit shall begin at the earliest after receipt of these instructions in text form, but not before conclusion of contract and not before compliance to our obligation to provide information pursuant to article 246 § 2 in combination with § 1 sect. 1 and 2 EGBGB as well as our obligations pursuant to § 312e sect. 1 sentence 1 BGB in combination with article 246 § 3 EGBGB. This cancellation period shall be deemed observed if the declaration of withdrawal or the goods themselves are sent off before the end of the cancellation period. The declaration of withdrawal has to be addressed to:

 

Laserscanning Europe GmbH
Gustav-Ricker-Str. 62
39120 Magdeburg
Germany
 
Phone: +49 391 62 69 960
Fax: +49 391 250 9051
E-mail: shop@laserscanning-europe.com
Web: www.laserscanning-europe.com

§ 2 bb Withdrawal consequences

In case of an effective withdrawal, any performance received by one party is to be returned to the respective other, as are benefits derived from such performance (e.g. interest). If you cannot return the goods received entirely or parts of them, or if you can only return the received goods in a deteriorated state, you may have to compensate us insofar. This can result in an obligation to fulfill the contractual payment obligations for the period until revocation. Obligations to reimburse payments must be complied with within 30 days. The time limit shall begin for you when the declaration of revocation is sent, for us with the receipt.

Special notes

Your right of revocation expires early when, at your express request, the contract is completely fulfilled by both sides before you have used your right of withdrawal.

End of the cancellation policy for services

§ 2c Exclusion of the right of withdrawal

The right of withdrawal shall not apply if you are an entrepreneur according to § 14 sect. 1 BGB and you act in exercise of your commercial or self-employed occupational activity.

The right of withdrawal does not apply when you are purchasing software. The terms of license of the relevant manufacturer apply here. After receiving the valid license file (except for temporary license for test purposes) from the respective manufacturer or Laserscanning Europe GmbH, the software is purchased and the fee has to be paid.

The right of withdrawal does not apply to any goods made or assembled especially in accordance with your request.

§ 3 Shipping and delivery costs

Deliveries of goods result in shipping costs. The vendor claims shipping and delivery costs. The amount of shipping costs can be taken from the up-to-date overview. All shipments are delivery FCA (Incoterms 2010).

§ 4 Payment

The purchase price shall, without deduction, be immediately due with the order. The payment has to be made according to the chosen method of payment.

§ 5 Reservation of title

The title to the goods delivered by the vendor will not pass to the customer until the complete payment of the purchase price.

§ 6 Transport damage

Please notify us of evident defects as soon as possible. If you receive a parcel which is visibly damaged, please open it in the presence of a mailman/parcel service, if possible, and let you issue a confirmation of the damage.

Your legal warranty claims remain unaffected.

§ 7 Warranty

Weight specifications, geometry and kits are specified by the manufacturer. Technical changes in terms of a technical progress as well as color deviations, errors and printing errors are reserved. Delivery takes place while stocks last.

§ 8 Liability

There is no liability for ordinary negligence if no essential contractual duties were injured, if no damages to life, limb or health were incurred, if no guarantees were affected or if no claims arising out of the Product Liability Law of the Federal Republic of Germany (Produkthaftungsgesetz) were made. The same applies to breaches of duty by the vicarious agents.

§ 9 Statute of limitation

Customer claims, which do not refer or do not refer to a defect, against used goods shall become statute-barred one year after the creation of the claim unless they are based on willful misconduct.

§ 10 Privacy

The vendor only collects, without consent, the data of the costumer that is considered necessary for the fulfillment of the order and the processing of the contract. For the purpose of credit verification, we might access information on creditworthiness on the basis of mathematic-statistic methods by the company Creditreform Neuss Frormenn KG, D-41460 Neuss and by the SHUFA, D-65203 Wiesbaden. All personal data will be treated strictly confidentially.

§ 11 Applicable law

Contractual relationships are exclusively subject to the law of the Federal Republic of Germany. Place of jurisdiction is Magdeburg.